Sixgam protects the personal data of Pakistani players with industry-standard encryption and strict data handling policies.
Your privacy is not a footnote at Sixgam — it is built into how the platform works. This policy explains exactly what personal data we collect when you use Sixgam, why we collect it, how long we keep it, who we share it with, and what rights you have over it as a Pakistani player.
Sixgam protects the personal data of Pakistani players with industry-standard encryption and strict data handling policies.
Before the full policy, here is a plain-language summary of what our privacy practices actually mean for you as a Pakistani Sixgam user.
Every piece of data you send to or receive from Sixgam travels over an SSL-encrypted connection. Your CNIC details, payment information, and account credentials are never transmitted in plain text — not even internally.
Sixgam does not sell, rent, or trade your personal information to advertisers, data brokers, or any third party for commercial purposes. Your data is used to operate your account and comply with our regulatory obligations — nothing else.
When you close your Sixgam account and your legal retention obligations are fulfilled, you can request deletion of your personal data. We will confirm the deletion in writing within 30 days of a valid request.
Sixgam collects only the data that is genuinely necessary to operate your account safely, process PKR transactions, and meet our compliance requirements. We do not collect data speculatively or for purposes we cannot clearly justify.
You have the right to request a copy of all personal data Sixgam holds about you at any time. We will provide a structured, readable export within 15 business days of a verified request submitted to our support team.
Marketing communications from Sixgam — bonus offers, game announcements, VIP updates — are entirely opt-out. You can unsubscribe from all marketing emails and SMS messages at any time through your account dashboard or by contacting support.
Plain-Language Commitment: This Privacy Policy is written to be understood by real people — not just lawyers. We have tried to explain every section in straightforward English. If something is still unclear, please contact our support team at support@sixgam.app and we will explain it personally. Using Sixgam means you have read and accepted this policy.
Sixgam is an online gaming and sports betting platform available at sixgam.app, operated by Sixgam's licensed operating entity. For the purpose of this Privacy Policy, "Sixgam", "we", "us" and "our" refer to the entity responsible for operating the platform and processing player data.
Sixgam is the data controller for all personal information collected from players registered on the platform. This means we determine the purposes and means of processing your personal data. Where we use third-party processors — such as payment providers or identity verification services — we do so under contractual data processing agreements that bind those processors to our privacy standards.
If you have any questions about how Sixgam handles your personal data, the primary contact is support@sixgam.app. Privacy-related requests receive dedicated handling and are not processed through the general support queue.
Sixgam collects personal data in three ways: information you provide directly when registering or transacting, information generated automatically when you use the platform, and information received from third parties such as payment processors and identity verification providers.
| Data Category | Specific Data Points | How Collected |
|---|---|---|
| Identity Data | Full legal name, CNIC number, date of birth, nationality | Registration form, KYC documents |
| Contact Data | Mobile number, email address, home province/city | Registration form, account profile |
| Financial Data | Easypaisa/JazzCash wallet number, bank account details, transaction history | Payment processing, deposit/withdrawal records |
| Gaming Data | Bet history, game sessions, VIP tier, win/loss records, bonus redemptions | Platform activity logs |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection via server logs |
| Communications Data | Support chat transcripts, emails, dispute correspondence | Support interactions |
| Verification Data | CNIC photograph, selfie for liveness check (if requested for KYC) | KYC verification process |
Sixgam does not collect sensitive personal data such as biometric data for authentication, health data, or political/religious beliefs. The CNIC photograph collected during KYC is used solely for identity verification and is not processed for facial recognition purposes beyond liveness confirmation.
Every use of your personal data by Sixgam is tied to a specific, legitimate purpose. We do not use your data for any purpose that has not been disclosed in this policy. The primary uses are:
We use your identity and contact data to create and manage your Sixgam account, verify your identity at registration and when required by our KYC procedures, and authenticate your login sessions. This is fundamental to providing the service — without this processing, a Sixgam account cannot exist.
We use your financial data to process PKR deposits from and withdrawals to your verified payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, bank accounts, and payment cards. All payment transactions are logged for your records and for our regulatory compliance obligations. Sixgam does not store full card numbers — these are tokenised by the payment processor.
As a licensed platform, Sixgam is legally required to conduct identity verification, monitor transactions for suspicious patterns, and report certain activities to relevant regulatory authorities. This is not optional — it is a legal obligation. We use your identity data, financial data, and gaming data for Anti-Money Laundering (AML) screening and Know Your Customer (KYC) compliance.
Sixgam uses your gaming data — including session duration, bet frequency, deposit patterns, and win/loss history — to monitor for signs of problem gambling. Where patterns suggest a player may need support, our responsible gaming team may reach out. This processing is conducted in your interest and in line with our responsible gaming obligations.
Communications data is used to provide customer support, resolve disputes, and maintain records of service interactions. Support records are retained to provide continuity of service and to demonstrate our handling of complaints where required.
Technical data — including IP addresses, device fingerprints, and login patterns — is used to detect and prevent fraud, account takeovers, bonus abuse, multi-accounting, and other activity that violates our Terms and Conditions or threatens the integrity of the Sixgam platform.
Aggregated, anonymised gaming and technical data is used to understand how the Sixgam platform is used, identify areas for improvement, and develop new features. This analysis uses data in aggregate — it does not involve individual-level profiling for product development purposes.
Sixgam processes your personal data under one or more of the following legal bases:
Sixgam shares your personal data only in the circumstances described below. We do not sell your data. All third parties who receive your data are contractually bound to use it only for the purpose for which it was shared.
Sixgam retains your personal data for as long as necessary to fulfil the purposes described in this policy and to comply with our legal obligations. The key retention periods are:
After the applicable retention period expires and there is no legal reason to retain your data further, Sixgam will securely delete or anonymise it. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer identify you.
Sixgam takes the security of your personal data seriously and has implemented appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:
Data Breach Response: In the unlikely event of a data breach affecting your personal information, Sixgam will notify affected players as quickly as possible and in accordance with any applicable regulatory notification requirements. We will provide information about what data was affected, what we are doing to address it, and what steps you can take to protect yourself.
Sixgam uses cookies and similar tracking technologies on its platform. A cookie is a small text file stored on your device that helps the platform function correctly and remember your preferences between sessions.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Session management, login authentication, security tokens. Required for the platform to function. | No — platform cannot function without these. | |
| Language preferences, game lobby layout settings, remembered payment method. | Yes — disabling affects your experience but not platform access. | |
| Aggregated platform usage statistics to improve features. No individual profiling. | Yes — via cookie preferences in your account settings. | |
| Device fingerprinting for fraud and multi-account detection, anomalous login detection. | No — required for platform security and your account protection. |
Sixgam does not use third-party advertising cookies. No external advertising networks have access to your Sixgam browsing or gaming data through cookie-based tracking.
As a Sixgam player, you have the following rights over your personal data. To exercise any of these rights, submit a written request to support@sixgam.app with "Privacy Request" in the subject line. We will verify your identity before processing the request.
Request a copy of all personal data Sixgam holds about you.
Request correction of inaccurate or incomplete personal data.
Request deletion after account closure, subject to legal retention obligations.
Request that processing is limited while a dispute or complaint is being resolved.
Request your data in a structured, machine-readable format for transfer.
Object to processing based on legitimate interests, including direct marketing.
Some rights are subject to legal exceptions — for example, we cannot delete data that we are legally required to retain for AML compliance. Where a legal exception applies, we will explain this clearly in our response to your request. We aim to respond to all privacy rights requests within 15 business days.
Sixgam is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes a mandatory age declaration and date of birth entry, and we conduct age verification checks as part of our KYC procedures.
If we discover or are informed that an account has been registered by a person under 18, we will immediately close that account, return any real fund deposits to the source payment method after identity verification, and delete the associated personal data as quickly as our legal obligations permit.
If you believe that a minor may have registered on Sixgam, please contact us immediately at support@sixgam.app with relevant details so we can investigate and take appropriate action promptly.
Sixgam may send you marketing communications about bonus offers, new game categories, VIP Club updates, and promotional events. These communications are sent only where you have opted in to receive them during registration or through your account settings.
Marketing channels we use include email and SMS. We do not make unsolicited phone calls for marketing purposes.
You can opt out of all Sixgam marketing communications at any time through one of the following methods:
Opting out of marketing communications does not affect transactional messages — account notifications, withdrawal confirmations, security alerts, and support responses are not marketing and will continue to be sent as they are essential to your account.
Sixgam may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or improvements to how we explain our processes. We will notify all active players of material changes via registered email at least 14 days before changes take effect.
The version number and effective date at the top of this page always reflect the current active version. Previous versions of this policy are available on request. Continued use of Sixgam after a revised policy takes effect constitutes acceptance of the updated policy.
For any privacy-related questions, data access requests, or concerns about how Sixgam handles your personal data, please contact us:
Privacy Requests: support@sixgam.app — Please include "Privacy Request" in your subject line. Identity verification is required before data access or deletion requests can be processed.
If you are not satisfied with how Sixgam has handled a privacy concern, you have the right to escalate the matter through our formal complaints process. Submit a written complaint to support@sixgam.app with "Formal Privacy Complaint" in the subject line. We will provide a substantive written response within 15 business days.
For general platform questions and account support, visit our FAQ page or use the live support chat available in your account dashboard. Our support team is available seven days a week in PKT.
Sixgam keeps your data private whether you are betting on PSL or playing crash games.
Straight answers to the questions Pakistani players ask most often about data privacy on Sixgam.
Sixgam serves players across all of Pakistan — from Multan to Karachi — with the same privacy protections on every account.
Over 200,000 Pakistani players trust Sixgam with their data and their PKR. Register free, deposit via Easypaisa or JazzCash, and enjoy crash games, Teen Patti, cricket betting, and more — all on a platform that takes privacy seriously.
By registering you confirm you are aged 18+ and have read and accepted this Privacy Policy.